A good reputation is more valuable than money. Yet many brands and organisations falter when dealing with the news media who, love them or hate them, determine whose reputations soar and whose crash and burn. Media interest may come about as a result of a business transaction, an accident, litigation or some other incident that is of interest to journalists. How you react and respond is crucial to the headlines that follow.
Todays news media moves at pace. In high-stress, fast-moving situations, a clear head is vital for deciding what to say, how to say it, when to say it, and who to say it to. Reputations can be won, or lost, off the back of these choices. Done well, it is possible to protect or even build reputation when dealing with the media, even in the case of a seemingly negative situation.
This On Demand session gives lawyers insight into how the media works, how to use it to their or their clients advantage, and when to ask for help.
Recent times have shown us just how much legal businesses rely on - and can survive and even thrive on - technology. However, this reliance also exposes them to various risks such as data breaches and theft of trust account funds. Just what can firms do to protect themselves?
Presented from the technical, firm and insurer perspectives, this On Demand session highlights the threats and traps, and provide guidance on protections and best practice.
Become apprised of the most critical cybersecurity threats to a legal practice, including the risks posed by remote working.
Become better informed about the realities in practice, and the best approach including the need for management buy-in to protections.
Gain a better understanding of what insurance coverage is available, and the types of incidents and claims that arise, in this area.
Who should view?
Lawyers and practice managers in small to medium-sized practices as well as barristers.
Feedback from previous attendees:
Excellent informative webinar which has made me aware of the huge pitfalls faced by lawyers on the internet.
Our firm will definitely be taking on the advice given - so glad I chose this seminar!
Whilst there are many clear benefits for the profession in engaging with social media - it takes just one ill-judged tweet or reckless post to expose lawyers and law firms to serious reputational, legal, ethical, and regulatory ramifications. In addition, seemingly innocent posts may expose practitioners to social engineering scams, posing significant security risks to themselves or their firms.
This On Demand session examines the specific legal, ethical, security and related risks that the profession should be aware of when using social media, and provides practical guidance on how lawyers and law firms can manage and mitigate against the risks.
There is an undeniably clear and consistent call to action within the legal profession to improve access to justice. Providing legal services on a pro bono basis is a sure-fire way to make a significant difference to a worthy, but otherwise impecunious, individual or cause.
This On Demand session delves into the whys and hows of pro bono work, and guides you into adopting a sustainable pro bono practice.
In the wake of Covid-19 lockdown, there has been a surge in virtual viruses, scams and fake solutions that promise security when people are at their most vulnerable. Solutions built on financial security, product supply, and cures have all been seen in recent days with many being accompanied by documents that look very official.
We have also seen an increase in correspondence pretending to be parties sending important files, something that will likely be seen as normal business in the new environment we are operating in.
This On Demand session centres on helping you to strengthen your defences with practical steps for identifying these new threats, and hardening your processes and due diligence tests. It covers practical guidance for practitioners, including advice you can give to clients, to keep you and them safe during lockdown and beyond.
Become apprised of the range and volume of threats to virtual security at this time.
Receive guidance on what’s effective – and what’s not – to stay safe online now and into the future.
Gain a deeper understanding of the risks and how to mitigate them from case studies.
Who should view:
Anyone who does anything online – whether they think they’re safe or not.
Feedback from previous attendees:
This was fantastic and interesting.
Very well presented easy for non technical person like me to follow.
It was very interesting and informative, good practical advice.
Presentation was very informative and very relevant.
Is your inbox infuriating? Are your text messages too much? Is call logging cause for concern? Are you dealing with clients, or staff, who see posted letters, or even email, as old fashioned? Have you considered how your modes of communication are perceived by your clients and by others? Would being hacked, hack you off?
This On Demand session is designed to answer your questions, with real-world examples, on problems and risks surrounding communication in the high-tech world in which the legal profession operates.
Its every lawyers worst nightmare come to life, you receive a complaint against you. What do you do next? How should you treat it?
This On Demand session focuses on the lifecycle of a complaint from commencement to conclusion, and discusses what steps you as a lawyer should take at each stage. It highlights the range of complaints that can be made against lawyers, how to avoid them, and how to mitigate them if the unwelcome event happens.
With the passing of new legislation imminent and suggestions of substantial fines being imposed in certain cases, privacy breaches are more relevant to lawyers and their clients than ever before.
This On Demand session considers how to avoid privacy breaches and the implications of a breach under the Privacy Act 1993 in its present form as well as addressing likely future changes including mandatory reporting. It also explores the very real issue of cybersecurity facing lawyers and their clients.
We all know that client care information is required for each of our retainers with clients.
We also know that sometimes practitioners forget to send out all of the required information in the form specified by the Rules, or clients deny seeing it or the documentation does not cover the issues that are likely to arise.
What should you do in those circumstances? Do barristers need to send client care information even if they have an instructing solicitor? If so, what should it look like?
Te Ao Maori, or the Maori dimension, is an integral element of the practice of law in New Zealand. Its application is not restricted solely to matters regarding the Treaty of Waitangi or Maori Land Courts, but has a far more wide-ranging application.
As a legal practitioner in New Zealand you will undoubtedly come across situations when you will need to either be aware of the protocol to follow or where knowledge of the application of certain aspects of legislation can greatly assist your clients.
This On Demand session will help you to discover and navigate those pathways.